We would love to receive any questions or comments you may have whether positive or negative. If you would like to share with us your ideas or concerns about any of our new or current Mineral Makeup or Skincare products, we want to hear about those as well. We appreciate your feedback as this is an important factor in maintaining a customer relationship on issues that are most important to you in using Sterling Minerals and ONATI Skin Care. We will not sell or share your e-mail information with anyone.
CUSTOMER SERVICE HOURS:
Efficient and convenient 24/7 online ordering is available using our Shopping Cart, and our hours of operation are 9 am - 4 pm MST, Monday thru Thursday. On Fridays and Weekends, we are available by email only.
Main Phone Number - 208 467-0057
For all purchases, place your order directly through our shopping cart. If you need product assistance, please leave a brief message and we will return your call as quickly as possible. Most questions can be answered by using our search feature in the top right above our main menu. You may also write to Customer Care at the email below.
IMPORTANT NOTE: Due to Merchant Service Policies, all orders must process through our online shopping cart as we are unable to accept phone orders for security purposes.
If your issue pertains to a problem with your order or you need assistance with our online ordering process, please call or e-mail us within our normal business hours so we may assist you efficiently.
Customer care DOES NOT
handle any other questions outside of products or ordering. For Wholesale questions please visit our Wholesale Inquiry
page for more information.Customer Care: info@SterlingMinerals.com
OFFERING SECURE & SAFE SHOPPING
CONVENIENT FORMS OF PAYMENT
~ Please do not send secure information or Credit Card information through E-Mail. We only take orders through our Shopping Cart. We use industry standard security measures to safeguard your personal information ~