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We would love to receive any questions or comments you may have whether negative or positive. If you would like to share with us your ideas or concerns about any new or current products, we would love to hear about that as well. We appreciate your feedback as this is an important factor in maintaining a customer relationship on issues that are most important to you in using Sterling Minerals. We will not sell or share your email information with anyone. Customer Service Hours: Efficient and convenient 24/7 ordering is available using our Shopping Cart and our hours of operation are 9 a.m. to 4 p.m. Mountain Standard Time, Monday thru Thursday. We are available Fridays by E-Mail only. Closed all Holidays and Weekends. Customer Care: Main Phone Number - 208 467-0057 We Do Not Accept Phone Solicitations. For efficient Customer Care as they pertain to a problem with your order or you need assistance with the ordering process, please E-mail or call us within our normal business hours so we may assist you as soon as possible. International Inquiry response may be delayed until next day due to time difference. For general E-mail questions we will respond within 48 hours. Customer care does not handle wholesale questions so please send your information through our Wholesale Inquiry page for quickest response. Customer Care: Creative Director: Media Relations & Marketing: Method of Payment: ~ Please do not send secure information or Credit Card information through E-Mail. We only take orders through our Shopping Cart. We use industry standard security measures to safeguard your personal information. |